CHTS Workflow and Info Management Practice Exam 2026 – Comprehensive Prep Guide

User characteristics in the context of system requirements refer to the specific needs, preferences, capabilities, and limitations of the users who will be interacting with the system. When considering functional requirements, understanding user characteristics is essential because these aspects directly influence how the system should behave to effectively support its users.

Functional requirements describe what a system should do, focusing on the actions it must take or the tasks it must perform. By assessing user characteristics, stakeholders can identify the necessary functionalities that the system must have, such as specific user interfaces, accessibility features, and personalized settings tailored to different user groups.

In contrast, the other options—nonfunctional requirements, technical considerations, and system security features—do not primarily focus on the attributes and needs of the users. Nonfunctional requirements typically address system performance metrics and usability standards rather than specific user attributes. Technical considerations focus on the underlying technology needed to implement the functionalities, while system security features are concerned with safeguarding the system rather than user-driven functionality. Thus, recognizing user characteristics helps in clearly defining the functional requirements that will ensure user satisfaction and system effectiveness.