CHTS Workflow and Info Management Practice Exam 2026 – Comprehensive Prep Guide

User-centered design in healthcare technology emphasizes prioritizing the needs, preferences, and limitations of end-users, such as patients and healthcare providers, during the system's development process. This approach leads to enhanced user satisfaction because the technology is tailored to meet the actual workflow and expectations of users. When users find a system intuitive and easy to navigate, their efficiency improves, allowing them to complete tasks more quickly and accurately.

By involving users early on and throughout the design process, developers can create tools that better fit into existing workflows and enhance overall performance. This proactive engagement helps in identifying potential issues and addressing them before the system is fully implemented, which ultimately supports seamless integration into healthcare practices.

In the context of healthcare technology, fostering a positive user experience is crucial not only for user satisfaction but also for improving patient outcomes, as technology is increasingly relied upon for effective service delivery.